The Canandaigua Medical Group utilizes the services of Smart Document Solutions to copy medical records. This is a national service that is used widely throughout our region.
If you wish to have a copy of your medical records all requests will be processed and billed by Smart Document Solutions.
Please see our policy for transfer of medical records.
What is a medical record?
The medical record is a legal document that contains sufficient
information to identify the patient, support the diagnosis,
justify the treatment, document the course and results, and
promote continuity of care among health care providers.
Who
owns the medical record?
Healthcare facilities initiate and maintain a medical record
for every individual assessed or treated. The facility collecting
the information owns the record.
Is my health information kept
confidential?
Releasing information is a routine and necessary activity in
a health care facility to facilitate communication among caregivers
and to allow the enterprise to carry on its daily operations.
However, the patient’s right to privacy and confidentiality,
which is protected by law, must be observed. Access to information
is based on the "need to know" principle. No healthcare
information (unless for a reason documented below) is released
without a signed authorization form by the patient.
The Canandaigua
Medical Group ensures
that all healthcare information, whether in paper or electronic
form,
is kept strictly
confidential.
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